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FAQ

  • After we send you the inquiry, how long will it take to receive a response?

    We will reply to you within 12 hours after receiving the inquiry on weekdays.

  • Are you a direct manufacturer or a trading company?

    We have our own factory, and we also have our own international trade department. We produce and sell our own products.

  • What products can you offer?

    We mainly produce a series of flexible packaging machinery and equipment with international advanced level.

  • What are the main application areas involved in your product?

    Our products are applied in the fields of flexible packaging, printing, composite application, coating, bag making, slitting, inspection, etc

  • How many employees does your company have, including how many technical personnel?

    The company currently has over 500 employees, including more than 50 professional and technical personnel and over 10 engineers.

  • How does your company ensure product quality?

    After each process, we will conduct corresponding inspections. For the final completed product, we will conduct a full inspection according to customer requirements and international standards.

  • How to transport goods to customers?

    We usually ship by sea because it is close to the port and export by sea is very convenient.

  • Where are your goods mainly exported to?

    Our products are mainly exported to dozens of countries, including Canada, Australia, South Korea, Russia, Thailand, Vietnam, and more.

  • what is MOQ?

    1 equipment.

  • What is your delivery time?

    30 workdays - 120 workdays.

  • What are the payment method?

    TT payment, down payment 30%, balance 70% before delivery.

  • How do you guarantee the quality of your products?

    Our industry chain is autonomous with QC quality control.

  • Are you a factory or trading company?

    Industry and trade integration.

  • Where is your factory?

    Jiangyin China.

  • Is customization available?

    Mature customization.

  • How long is the product warranty?

    1-year warranty

  • Does your packaging ensure product safety?

    Very safe and fully compliant with long-distance transportation standards.

  • What information do I need to provide to get an accurate quote?

    Standard machines only need a model number, customization requires a detailed conversation.

  • How can I get product progress if I don't go to your company?

    Professional salespersons who will work with you in real time.

  • How is your after-sales service?

    Professional after-sales service.

  • Do you offer a warranty?

    1-year warranty